WE SHIP AUSTRALIA WIDE + INTERNATIONALLY | AFTERPAY AVAILABLE

Shipping & Returns

Australia

  • Delivery charges vary depending on the size and weight of your order and your chosen delivery address.
  • We offer standard & express shipping.
  • We ship within 1 - 3 business days.
  • We ship from Brisbane Queensland.
  • All orders are shipped with tracking. 

International

  • Delivery charges vary depending on the size and weight of your order and your chosen delivery address.
  • If your country is not listed, please contact us, and we will add your location to the shipping system. 
  • Standard Shipping - Full Tracking. 
  • Economy Shipping - No Tracking.
  • Treats are not available for overseas orders. If you order a " Pack " the free sample treat will be removed for customs.
  • All prices in AUD. 

Please Note: No refunds are given when using Economy Air Shipping as we can't track the parcel, any parcels lost or stolen are your responsibility, Bark Butter is not liable for any misplaced orders when using this service. 

If you have any issue, please refer to Australia Post shipping calculator here

For international deliveries and pricing, please use Australia postcode 4000 to get your quote. We use the Standard shipping method as listed with tracking, or Economy Air with no tracking. 

When a package is shipped internationally, it may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges will typically be added once the shipped goods arrive at the country of destination.

You are responsible with ensuring to comply with laws and regulations of the country of destination. Bark Butter does not have any responsibility on these additional charges that may apply and/or taxes and duties at the destination. 

Refunds

If for any reason you are not satisfied with your Bark Butter order, please contact us within ten days of your purchase for a full refund. We will need your invoice number and a quick image of the product that you are not happy with. Refunds do not apply to items shipped overseas, lost items or held by customs.