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Shipping & Returns

Australia Shipping Methods - All prices in AUD

  • $5 Flat Rate Shipping Australia Wide with 500g 
  • $12 Express Shipping Australia Wide with Tracking 500g
  • Shipping is based on weight. Order's up to 500g - $5
  • Larger orders from 500g - 2kg will be $12 Australia Wide with Tracking. 
  • We ship within 1-2 Business days.  
  • We ship from Brisbane QLD. 

International Shipping / USA

We offer the service SEZZLE for USA Customers - Buy Now / Pay Later - More Here

  • Economy Shipping to USA - $12/13 USD - 500g No Tracking ( Shown in AUD at checkout ) 
  • Standard Shipping to USA - $17/18 USD - 500g With Tracking  ( Shown in AUD at checkout ) 
  • Dog treats can not be sent overseas due to custom regulations. Available to Australian customers only. 

We offer international shipping calculated in the shopping cart based on your location.

If your country is not listed please contact us and we will add your location to the shipping system. 

Standard Shipping - Includes Tracking - NZ | USA | UK | CAN

Standard shipping comes with full tracking via the Australia Post Website.

All international orders will get a travel stick balm to replace the dog treats to remove issues with customs. Tracking details will be emailed to you once shipped. Standard post times are between 5-10days + handling. 

Economy Air Shipping - No Tracking - NZ | USA | UK | CAN * 

Economy shipping doesn't have tracking, and is slightly slower. We will notify you once the parcel has been shipped via email only. Please note : no refunds are given when using Economy Air Shipping as we can't track the parcel, any parcels lost or stolen are your responsibility, Bark Butter is not liable for any misplaced orders when using this service. 

If you have any issue please refer to Australia Post shipping calculator HERE.

For international deliveries and pricing please use Australia postcode 4000 to get your quote. We use the Standard shipping method as listed with tracking, or Economy Air with no tracking. 

Refunds*

If for any reason you are not satisfied with your Bark Butter order, please contact us within ten days of your purchase for a full refund. We will need your invoice number and a quick images of the product that you are not happy with. Refunds do not apply to items shipped via Economy Air Internationally. 

Promotions & Giveaways - Exclude express shipping if the promotion is stated as FREESHIPPING.