We ship from Brisbane Australia.
Standard shipping $8.95 - flat rate
Express shipping $15.95 - flat rate
Free shipping on orders over $85
Orders placed on Friday or Saturday will be processed Monday. Orders placed on public holidays will be processed next business day.
All domestic orders are shipped via Australia Post, Fastways or Couriers Please.
Please use the dedicated tracking page to monitor your order.
We offer two shipping methods - Standard & Express.
If your country is not displayed at checkout please contact us.
International shipping rates are based on weight and location.
New Zealand: 7-12 Business days - with tracking
United States: 15-20 Business days - with tracking
Canada: 15-20 Business days - with tracking
International shipping times may vary depending on Covid restrictions and limited flights from Australia to your country.
Please Note : Once your order has shipped it is your responsibility to monitor and track the order. If your parcel is missing or late please contact us ASAP. If you contact us 7-10 days after your order is labeled as delivered we will be unable to help with a replacement / refund. If for any reason your order is retuned to us we offer a re delivery fee of $8.95
Love the refills so that I feel like I am helping the environment. The shampoo itself is the best on the market! All 3 dogs of different fur types do well with this product. Thank you.
Great product, left dogs coat very clean and silky, just wish it came in much larger refill pouches as I have 2 large long haired dogs, and 1 wash and 250 mls is just about gone.
Hi Caroline , thanks for the feedback. Consider it done. In the next few weeks we will be adding a new 500ml Refill pouch to the collection.
love the fact you can now get a refill pouch, great thinking bark butter.
This shampoo makes my cavoodle’s hair so soft and he smells so clean and fresh.
The perfect accompaniment to add when purchasing the Bath pack, pamper pack or 2 in 1 shampoo bottle. The pouch is easy to use when refilling bottles or just handy to have and use on its own.
The shampoo itself is gentle on the most sensative skin and keeps my dogs coats shiny!